About Buzz Child Contact Centre
Welcome to Buzz Child Contact Centre! We are a funded, not for profit service so all donations are hugely appreciated!
Buzz CCC is a ‘supported’ not a supervised contact centre. This means it is suitable for families who need a neutral space where there are facilities to enable children to develop and maintain positive relationships with non-resident parents and other family members.
Apart from attendance dates and times, no detailed report will be made to a referrer: CAFCASS officer, solicitor or court, unless risk of harm becomes apparent to the child, parent or centre worker.
Several families will be together in the various rooms and staff and volunteers are available for assistance but there is no close observation, monitoring or evaluation of individual contacts and conversations.
Meet your Coordinators!
You can contact Paula and Laura on 07905 417228 or email email@example.com.
Contact takes place in designated rooms at St Andrews, close to the centre of Sheffield.
– A large hall with toys and games
– A separate room for resident parents to sit in (if required).
– Snack bar with light refreshments at reasonable prices.
– A smaller room for quieter activities leading to a small, safe outdoor play area.
We have loads of great toys, games and equipment for all ages and we are led by the needs of the families attending, so if you know you and your child enjoyed table football one week, make sure you tell us via the ‘What I enjoyed’ form and we’ll get it out again next time you come! If you fill in the ‘What I would like to do next time’ form it will help us set up activities we know you and your child will enjoy.
Making a Referral
A referral can be made by a solicitor, CAFCASS officer, social worker or family mediation service. We also accept self referral. For more information on making a self referral please call the Coordinator on 07905 417228 or email firstname.lastname@example.org
Note for referrers: See our guide for referrers here. When making a referral, please remember Buzz CCC is a ‘supported’ child contact centre, with up to 8 families attending during a session. Buzz Child Contact Centre would not be a suitable venue for families with current issues of domestic violence, child abuse or danger of abduction. It’s always best to contact Paula or Laura (our coordinators) directly before submitting the forms (see below).
How to make a referral
Download referral forms here:
or text (with email address or home address) the Coordinator on 07905 417228 to request copies of the referral forms.
Referral forms should be completed and sent to the Coordinator as detailed below, at least three weeks in advance of the proposed contact.
Copies of court orders and injunctions must be enclosed.
Once both referral forms and any relevant court documents have been received, they will be considered in the light of the family’s situation and space at the centre. The Centre operates a waiting list.
Once all the referral documents have been received you will be notified whether the family is being offered a place at the Centre, and the family’s place on the waiting list.
On receiving your referral form, we will invite you to a pre-visit (separately) where you will receive a leaflet with information regarding the Contact Centre.
If you would like an information leaflet sooner, please contact us and we will send you one.
Thanks to Children In Need Funding for 3 years from August 1st you can apply for a funded place at the centre, we are really keen that people explore that option, especially if cost is a barrier to using the service. Please don’t hesitate to contact the Referral manager for a chat and more information. The cost for using the service is £20 per session if you do not meet the requirement for a funded place.
Sending Referral Forms to BCCC
Completed Referral Forms must be emailed or posted to the Coordinator at:
St Andrews Hall
Upper Hanover Street
In addition, hard copies of court orders and injunctions must be sent to the following address:
St Andrews Hall
Upper Hanover Street
How often is the centre open?
The centre is open every fortnight on a Saturday for two sessions.
Morning: 9.30am till 11.30am
Afternoon: 12.pm till 2.pm
Handovers can be facilitated between 9am and 2pm
- Saturday 5th January 2019
- Saturday 19th January
- Saturday 2nd February 2019
- Saturday 16th February 2019
- Saturday 2nd March 2019
- Saturday 16th March 2018
- Saturday 30th March 2019
- Saturday 13th April 2019
- Saturday 27th April 2019
- Saturday 11th May 2019
- Saturday 25th May 2019
- Saturday 8th June 2019
- Saturday 22nd June 2019
- Saturday 6th July 2019
- Saturday 20th July 2019
- Saturday 3rd August 2019
- Saturday 17th August 2019
- Saturday 31st August 2019
- Saturday 14 September 2019
- Saturday 28th September 2019
- Saturday 12th October 2019
- Saturday 26th October 2019
- Saturday 9th November 2019
- Saturday 23rd November 2019
- Saturday 7th December 2019
- Saturday 21st December 2019
You can find us here.
For further information
Please contact the Coordinator on: 07905 417228
Frequently asked questions
Please click here.